Not sure what happened. The Video Player is weird, not able to rewind, forward, full screen, etc.
Hey there! Was that on a live-streamed video? If you’re watching those while they’re live, it will stop playing when the live is done so it can upload. If not, I would suggest trying to log out and back in. We’re not noticing any issues with the videos on our app so I hope this helps!
-Cassie
I am using Apple MacBook air
I'm noticing the same thing on my computer. I use an HDMI to connect to my TV. It looks like it is on all videos (I've pulled up at least 3-- 2 lives (watching late) and 1 pre-recorded).
I did log out and log back in, and it didn't fix this setting. To clarify, it's the control buttons (speed, quality, pause/play, full screen, and being able to skip forward/go back) that is missing...
I tried it by different browsers and different laptops, got the same issue when using Google Chrome on IOS MacBooks, but it is working fine by Safari.
My default browser is Chrome, and I hardly use Safari. This issue happened all of sudden since Tuesday afternoon. Not sure what changed then.
Great news, it works fine now using Chrome on IOS MacBook. Somehow the issue was fixed on its own.
Mine is still playing weird as Xuemei first described above!